museums, and private collections.
As with many online service providers, our systems record certain information about how users access and use the Services. Examples of this log data may include Internet Protocol (IP) address, Internet browser and operating system used to access the Services, device and application identifiers, access times and dates, referring and exit pages, click-stream data, pages viewed, time spent on pages, search terms, transaction information, location, bounce rate and login frequency. We may use log data to administer the Services and to customize, measure and improve the Services for you and other users.
You may be able to access the Services using a mobile device, either through a mobile application or a mobile web browser. When you download or use our applications or otherwise access the Services from a mobile device, we may receive information about your location and mobile device, including a unique identifier for your device which may be used to customize the Services for your location. Most mobile devices enable you to control or disable location services in the device’s settings menu, and your choices for location services may vary depending on the mobile device that you use to access the Services.
We may email you or otherwise contact you to provide you with individual support, for example, to communicate with you about your account, inquiries or transactions. If you communicate with us by email, phone or otherwise, we may keep a record of those communications. We may also email you to promote artwork, products or services, or to provide you with general information about the Services, for example, to inform you about new features or other updates to the Services. If you do not wish to receive promotional communications from us, you may indicate this preference by following the instructions in our emails or adjusting your account settings. However, we may still send you non-promotional communications such as those regarding your inquiries or transactions, your relationship with Artsy, or updates to the Services or our general policies.
We may aggregate or anonymize log data or other information that we obtain from you or other users so that the information does not contain any Personal Information. We may use and share such aggregated or anonymized information or other non-personally identifying information for any purposes, including but not limited to marketing or general demographic and industry analysis. Information shared in these contexts will not contain your Personal Information.
We work with affiliated businesses that may offer or sell goods or services to you through the Services, including the galleries, organizations and others that may use the Services to exhibit or sell artwork and other property. If you purchase goods or services from an affiliated business or you otherwise choose to interact with an affiliated business through the Services, we may share your Personal Information related to that purchase or interaction with that affiliated business in order to facilitate your transactions and use of the Services. We do not control and are not responsible for the privacy practices of affiliated businesses, and where applicable, you are encouraged to read their privacy policies to be informed of how they may use your information.
We may have third party companies or individuals provide services on our behalf related to the Services, including but not limited to maintenance services, email administration, web and data analytics, and database hosting. Unless we indicate otherwise, these third party service providers are permitted to use your Personal Information only as applicable to perform their services on our behalf.
Every Artsy account is protected by a password to maintain privacy and security on the Services. We urge you to use a strong password containing unique numbers, letters and special characters, and to protect the confidentiality of your password at all times. If you suspect that your password has been compromised, you should immediately notify us and change your password. In addition, we use strong encryption to protect user information on the Services, and we do not store or transmit any clear text passwords. However, due to the possibility of hardware or software failure, unauthorized entry or use and other factors, we cannot guarantee the absolute security of any information in our systems.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, the Personal Information of our users may be one of the assets transferred. In this event, registered users will be notified by email of any such change of ownership or applicable privacy policies.
The Services are not directed to children under the age of 13, and we do not knowingly collect information from people in this age group. If we become aware that we have collected Personal Information from any child under the age of 13, we will promptly delete the information. If you believe that we may have collected Personal Information from anyone under the age of 13, please email us at firstname.lastname@example.org.
Last Modified: July 18, 2013