Marketing Associate, CRM
Artsy seeks an exceptional marketer to support its customer relationship management (CRM) programs. As a member of the CRM team, you will support the team across the entire spectrum of marketing activities. Your responsibilities will include production, quality assurance, reporting, copy-writing, and coordination, particularly to drive our gallery acquisition and engagement programs. You’ll work closely with other members of the Marketing team as well as our Gallery, Fairs, Institutions, Design, and Product teams.
In this role you will learn all elements of CRM, with particular focus on email marketing, including the technical elements of marketing automation, email marketing, and best practices for writing and design of marketing materials across channels. You will get to work on the full range of consumer and business content that Artsy produces and get an insider’s view into the latest shows, fairs, auctions, and more.
The ideal candidate has 1-2 years of work, volunteer, or independent experience in marketing, design, analytics, social media or the commercial art world and:
- Consistently produces high-quality, public-facing work
- Is detail-oriented and meticulous in their review of their own work and others’
- Has excellent communication skills
- Is proactive and organized
- Has experience with a marketing automation platform, such as Marketo or Hubspot
- An excellent writer with a flare for accessible, punchy copy
- A quick study who picks up new skills easily and loves learning
- Is thoughtful -- doesn’t just execute instructions without asking ‘why’ and thinking about how a project can be improved
- Is excited by getting to spend their time thinking of ways to get more people interested in art!
Additionally, please highlight in your cover letter if you have any of the following skills or experience:
- Web design / basic HTML
- Graphic design
- Email marketing
- Statistics or analytics
- Strong proficiency in Excel
- Project management
- Experience with CRM tools like Salesforce
The Marketing Associate, CRM is full-time and based in our offices in downtown Manhattan surrounded on all sides by skyline views of NYC, New Jersey, and Brooklyn.
To apply, please submit your resumé and a cover letter here.
We don’t see ourselves as a business with employees. We see ourselves as a community of people with a common purpose and common values.
As such, there are no specific work hours or policies, no pointless bureaucracy. We only care that you achieve inspiring results that are aligned with our shared purpose. And that you work with us to achieve those results in a way that is aligned with our shared values. We look for people who act like the CEO of their area of responsibility and collaborate with no ego in service of Artsy's mission.
WORKING AT ARTSY
In addition to our vision of “a world where art is as ubiquitous as music,” Artsy has five core values that will inform your experience working with us:
Art x Science: We believe in the value of both logic and intuition, data and emotion, in our communications, our design, our code, our decision making, and our people. We celebrate the magic that happens when the often separate worlds of art and science are brought together, and we look to create that magic in everything we do.
People are Paramount: At Artsy we believe in people. We spend an extraordinary amount of energy to find the best person in the world for a particular role, and accordingly we treat them like the CEO of that role once they are hired. This means there are no specific work hours, no pointless bureaucracy. You will have complete autonomy and responsibility. Artsy only cares that you achieve inspiring results in a way that is aligned with our values.
Quality Worthy of Art: We believe in creating an experience that is worthy of all the world’s art and the countless lifetimes of dedication that artists have committed to their craft. In recognition of this, we strive to go a step further than what is required in everything we do. We believe the best long term quality comes from rapidly shipping and iterating in the short term.
Positive Energy: We believe in being inclusive and focusing our energy on what makes us happy and excited as opposed to what we don’t like. We take ownership of our negative feelings and use them as opportunities for greater self-awareness. We believe in a positive, supportive, and collaborative culture.
Openness: We believe in getting out of our comfort zone in order to be more open with each other whether that means sharing positive encouragement, critical feedback, or simply sharing our emotions and feelings as they arise. We are also open to receiving feedback no matter how painful it is to hear. We believe in manifesting a more open world where more people have access to art, and can express themselves and connect with others through art.
Artsy is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.