Ask your Questions Upfront
To move the conversation along faster, you should consider including any time-sensitive questions in your initial inquiry. For example, you may want to ask: “Can the work be shipped within the next week?” “Is framing included?” or “Can you send detailed images of the work today?” If you provide context about your time constraints and your interest in the piece, the gallery will likely prioritize responding to your message.
Many galleries also list their phone numbers on Artsy, giving you the ability to buy art over the phone. When calling galleries for the first time, it may be helpful to say that you discovered their works on Artsy, that you are interested in moving forward, and that you would like to know the best next steps.
Avoid Cutting Corners
Even if you are in a time crunch, don’t forget the basics. Remember that a damaged artwork will always take longer to get on your walls. If you are shipping an artwork, make sure to get the work insured. And invest in an art handler if you are installing a large or complicated piece.
If you have any questions about buying art from galleries on Artsy, you can contact our team of specialists at
[email protected].