Discover art from leading galleries,
museums, and private collections.

ARTSY PRIVACY POLICY

Your privacy is important to us, and we want you to be informed about our privacy practices. This Privacy Policy describes how Art.sy, Inc. d/b/a Artsy (“Artsy” or “we” or “our” or “us”) may collect and use your information, and your choices about privacy when you use the Artsy website, products, and services (collectively, the “Services”). This Privacy Policy is part of our Terms of Use, which can be viewed at: artsy.net/terms. Any capitalized terms that are used but not otherwise defined in this Privacy Policy have the same meaning given to them in our Terms of Use. By accessing or using the Services in any manner, you agree that your information may be collected, stored, shared, and used as described in this Privacy Policy and in our Terms of Use. Please read this Privacy Policy carefully, and feel free to contact us if you have any questions about this Privacy Policy or your use of the Services.

Personal Information

In this Privacy Policy, "Personal Information" means information that can be associated with a specific person and could be used to identify that person. You may need to provide certain Personal Information in order to register for an Artsy account or use some of the Services. Personal Information includes but is not limited to your name, username, email address and other contact information. You may choose not to provide certain Personal Information, but this may prevent you from registering for an account or using some of the Services. Under this Privacy Policy, Personal Information does not include any information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person.

Collection of Information

Information You Give Us: We may collect and store any information that you enter on the Services or provide to us in any other way. This includes but is not limited to:

Information Collected Automatically: We automatically collect certain information about how you access and use the Services. Examples of this information may include but are not limited to Internet browser, operating system, device, and application identifiers, IP address and geo-location information, access times and dates, referring and exit pages, click-stream data, search queries, pages viewed, time spent on pages, bounce rate, and login frequency.

Information from Cookies, Web Beacons and Other Technologies: We may use cookies, web beacons and other technologies to collect, store, and analyze information. Cookies are data files placed on your computer or other device to collect or store information. We may use cookies to collect information about how you access and use the Services. We may also use cookies to store information, including but not limited to your account and profile settings, to customize the Services and make them more convenient. We use both session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies remain on your device until they expire or are deleted. Most browsers have an option to disable cookies, but disabling cookies may prevent you from using some of the Services (for example, logging in to an Artsy account requires cookies). We may also use web beacons (also known as “pixel tags” or “clear GIFS”), which are pieces of code or pixels embedded in a web page or email, and other similar technologies, to collect information about how you access or use the Services, or to identify when emails that we send you have been received, opened or clicked through. We may also have select third-party service providers place or operate cookies, web beacons or similar technologies on our behalf, to help us collect, store, and analyze information about how the Services are accessed and used. Unless we specifically indicate otherwise, this Privacy Policy covers our use of these technologies only, and does not cover the use of cookies or other technologies by third parties.

Information from Other Sources: We may receive or collect additional information about you from third parties, including but not limited to demographic information, additional contact information, and credit history information from credit bureaus or other sources, and we may add this information to other information in our records, as permitted by law. Our uses for such information may include but are not limited to User authentication, fraud detection and prevention, credit-related decisions, and customer support.

Information from Mobile Use: You may be able to access the Services on a mobile device, for example, through a mobile application or a mobile web browser. When you download or use our mobile applications or otherwise access the Services on a mobile device, we may collect information about your location and mobile device, including a unique identifier for your device. We may use this information to customize the Services, Content, and marketing for your location. Most mobile devices allow you to turn off location services, and your choices for location services may vary depending on your mobile device.

Use of Information

Our main purposes for collecting Personal Information from you are to administer and operate the Services, to provide the Services to you, to communicate with you, and to provide you with customer support. In addition to other uses described in this Privacy Policy, and other uses to which you may otherwise consent, you agree that we may use your Personal Information to:

Accounts and Profiles

To register for an Artsy account, you will need to provide your full name and a valid email address. If you have an account, you may access, add, remove or update certain information in your profile and account settings, as indicated on the Services. It is your responsibility to update all such information as necessary to keep it accurate and current. To facilitate interaction through the Services, certain information in your profile may be made public on or through the Services, including but not limited to your name, username, bio, city or town, website, and profile picture. We may provide privacy settings to control if and how certain profile information is shared on or through the Services, and you should review your profile and account settings regularly to be informed of your current choices (and please note that public profile information may also be indexed by third-party search engines like Google). When you update information in your profile and account settings, we may keep a record of the previous version. If your account is terminated or you otherwise stop using the Services, we may keep a record of any Personal Information and/or other information associated with you and/or your account, as required or permitted by law, for purposes consistent with this Privacy Policy.

Communication Preferences

We provide registered Users with settings on the Services to control whether they receive certain communications from us. You may choose to stop receiving promotional emails from us at any time by following the unsubscribe link in those emails, by changing the communication preferences in your profile and account settings, or by contacting us. Please note that such requests may take up to ten (10) business days to process, and you may continue to receive promotional emails from us during that time.

Other Websites and Services

The Services may include links and features that enable you to access other websites or services, and other websites or services may include links to the Services. If you login to the Services through another social media service or you link your Artsy account to your account on another social media service, we may receive or collect your username on that service and other information that you make publicly accessible through that service, which may vary depending on your privacy settings on that service. By associating your account on another social media service with your Artsy account and authorizing us to access this information, you agree that we may collect, store, share, and use information from such other service in accordance with this Privacy Policy. Please note that this Privacy Policy does not apply to any website or service that we do not own or control, including but not limited to any other social media service. We suggest that you read the privacy policies of any other websites or services that you access or use to be informed of how they may use your information.

User Content

As described in our Terms of Use, some Services may enable you to post or publish User Content. When you post or publish User Content on or through the Services, any information (including Personal Information) included or depicted in such User Content becomes publicly accessible (and may be indexed by third-party search engines), and such User Content may be accessed and used by us, and by other Users, subject to our Terms of Use. This applies even if you or someone else also provides such information to us by other means, and our use or disclosure of such information might otherwise have been more limited under this Privacy Policy if such information was only provided to us by such other means. All Users should take care to respect the privacy of others when posting or publishing User Content.

Favorites and Follows

The Services may include features that enable you to save or designate your “favorite” artists, designers or other creators, artwork or other items, or categories of artwork or other items. The Services may also include features that enable you to “follow” other Users, artists, designers or other creators, or categories of artwork or other items. You may be able to share information about your favorites or follows on or through the Services, as described by us in connection with these features, or as otherwise indicated in your profile and account settings. If your public profile is enabled on the Services, other Users may also follow you, and the number of Users that follow you may be posted on your profile page on the Services or otherwise made available to others through the Services. We may provide privacy settings to control if and how certain information about your favorites, follows, or followers is shared with others, and you should review your profile and account settings regularly to be informed of your current choices. These features may also include privacy settings that enable you to make choices at the time the features are used, as indicated on the Services.

Inquiries and Transactions

When you use the Services to contact another User that is listing or marketing artwork or other property through the Services, we may share your name and email address with that User to facilitate your communications with them, and we may also inform them how long you have had an Artsy account. Such other Users may include but are not limited to the galleries, museums and other institutions, and others that we may permit to use the Services as sellers. When you use the Services to perform a transaction with another User, we may share your name, email address and other contact information with that User to facilitate your transaction with them. Sometimes additional information about you may be shared with another User when you use the Services to contact them or perform a transaction with them. For example, the other User may be able to obtain or receive information about your location, interests and other information, as described by us in connection with these features of the Services, or as otherwise indicated in your profile and account settings. We may provide privacy settings to control if and how certain information about you is shared with others in these contexts, and you should review your profile and account settings regularly to be informed of your current choices. Please also note that when you use the Services to contact another User or perform a transaction with another User, we may receive or collect information from that User regarding their interaction with you (for example, whether you were responsive to their communications or were a reliable trading partner), and we may use this information for purposes consistent with this Privacy Policy.

Payment Information

If you use the Services as a buyer, bidder or seller, or you register for certain Services, you may be required or permitted to provide certain payment information, such as your credit card number, type, and expiration date. We do not store credit card information entered on the Services. Such information is stored by a third-party payment processor, and the use and storage of such information will be subject to the payment processor’s applicable terms and conditions and privacy policy, as further described in our Terms of Use. We do receive certain information from the payment processor, including a unique token that we connect with your account to authorize your purchases, and in certain cases, the last four digits of the credit card number associated with that token, in order to prevent fraudulent transactions and identity theft.

Service Providers

We may contract with third-party service providers that assist us to provide some of the Services, or that perform some services for us related to the Services, and these service providers have access to Personal Information as needed to perform their functions for us. Examples may include but are not limited to order fulfillment, package delivery, payment processing, bill collection, fraud investigation, email and postal mail administration, customer service assistance, web and data analytics, and database hosting services. Our analytics service providers include but are not limited to Google. Please click here for more information about how Google may collect and process data in connection with the use of Google Analytics.

Non-Personal Information

We may aggregate or make anonymous any Personal Information about you and/or other Users so that such information no longer contains any Personal Information. We may use and disclose any aggregated, anonymous, or other non-personally identifying information for any purposes, including but not limited to marketing, research and development, and to inform others about how the Services are generally accessed and used.

International Processing

Artsy is based in the United States. Our Users, service providers, and the other third parties described in this Privacy Policy may be located in the United States and other countries around the world, including countries that may not offer the same degree of protection for Personal Information as that offered in the United States. By accessing or using the Services in the United States or any other jurisdiction, you agree that your Personal Information may be transferred and processed in the United States and any other jurisdiction.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, the Personal Information of our Users may be one of the assets transferred. In this event, registered Users will be notified by email to the email address they provided us of such change of ownership or applicable privacy policies.

Children Under the Age of 13

The Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from people in this age group. If you believe that we may have collected Personal Information from anyone under the age of 13, please contact us.

Security

Every Artsy account is protected by a password to help maintain privacy and security on the Services. We urge you to use a strong password containing unique numbers, letters and special characters, and to protect the confidentiality of your password at all times. If you suspect or become aware of any unauthorized access to or use of your account or password, you agree to immediately notify us and change your password. Please note that while we seek to protect your information, due to the possibility of hardware or software failure, unauthorized entry or use and other factors, we cannot guarantee the security of any information, whether online or offline. Any transmission of information is at your own risk. Please also note that any information you provide to us via email is unencrypted.

Third Parties

We will share your Personal Information with third parties only in the ways described in this Privacy Policy or in our Terms of Use, or otherwise with your consent. Please note that this Privacy Policy does not apply to any entity that we do not own or control, or to any person that we do not employ or manage. We do not control and are not responsible for the privacy policies or practices of third parties, including but not limited to any third parties authorized to access your Personal Information by you or your use of the Services, and you will be subject to the privacy policies of third parties where applicable.

We may disclose Personal Information if we believe that access, use, preservation or disclosure of such information is reasonably necessary to: (i) comply with any law, regulation, legal process or governmental request, including but not limited to any civil or criminal subpoena or court order; (ii) enforce our Terms of Use or other Artsy agreements or policies, or investigate potential violations; (iii) detect, prevent, or otherwise address fraud, security or technical issues; (iv) protect or enforce the rights or property of Artsy, you, or any other person or entity; or (v) prevent death or bodily harm to any person, including but not limited to situations involving possible violence or self-harm.

Dispute Resolution

As this Privacy Policy is part of our Terms of Use, any disputes involving you and us that relate to privacy or the use of your information, and that arise out of or are related to this Privacy Policy or the Services, will be subject to this Privacy Policy and our Terms of Use, including but not limited to any provisions in our Terms of Use regarding liability limitation, choice of law and venue, and dispute resolution.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time, so please review it regularly. For example, and without limitation, we may change our Privacy Policy to reflect changes to the law or changes to the Services. We will notify you of any changes to our Privacy Policy by posting the updated Privacy Policy on the Services. Any changes to our Privacy Policy will be effective when posted on the Services, or at such later date as may be specified in the updated Privacy Policy. By continuing to use the Services after any changes to our Privacy Policy become effective, you agree to be bound by such changes and the updated Privacy Policy. Unless we notify you otherwise, the current version of our Privacy Policy will apply to all information that we have about you and/or your account.

Contacting Artsy

If you have any questions or comments about our Privacy Policy, please email us at privacy@artsy.net.

Effective Date

This Privacy Policy is effective October 13, 2014.

Last Modified: September 10, 2014

To access the previous version of our Privacy Policy, please click here.